Last updated 2026-10-14
ReputeAI ("ReputeAI," "we," "us") is operated by Sunkara Solutions LLC. These terms govern your use of usereputeai.com and the ReputeAI service (the "Service") — whether you're a business with a ReputeAI account, or a customer interacting with a business's AI phone assistant or receiving a text message through the Service.
ReputeAI provides businesses with review management, an AI phone assistant for taking appointment bookings, table reservations, and takeout orders, and related reputation and growth tools. A business using the Service is responsible for the accuracy of the information it provides to us (hours, menu, services, pricing) and for how it configures the Service for its own customers.
You must provide accurate information when creating a ReputeAI account and keep your login credentials secure. You're responsible for activity under your account. We may suspend or terminate an account that violates these terms or is used for unlawful purposes.
When a business enables the AI phone assistant, calls to that business's connected number may be answered by ReputeAI's AI assistant, which can take and confirm bookings on the business's behalf. A caller may be asked for real verbal consent before a confirmation text is sent — see our SMS Terms & Consent page for exactly what that consent covers and how to opt out.
You agree not to use the Service to send unsolicited messages, misrepresent a business's identity or offerings, collect information unlawfully, or interfere with the Service's normal operation.
The Service is provided "as is." An AI assistant can make mistakes — a business remains responsible for its own bookings, orders, and customer communications. To the extent permitted by law, Sunkara Solutions LLC is not liable for indirect, incidental, or consequential damages arising from use of the Service.
If we make a material change to these terms, we'll update the date at the top of this page and, for significant changes, notify account owners directly.
Questions about these terms: email sunkara4solutions@gmail.com. See also our Privacy Policy.