Last updated 2026-10-17
ReputeAI ("ReputeAI," "we," "us") is operated by Sunkara Solutions LLC. This page explains the text messaging program for ReputeAI's AI phone assistant — see also our Privacy Policy, Terms & Conditions, and our consent walkthrough with the full verbal script and worked examples.
This registration is for ONE message type only: a one-time text confirming an appointment or order you just booked by phone with an AI assistant. It does not cover marketing, promotions, or review requests — those are never sent under this consent, by phone or otherwise.
ReputeAI provides an AI phone assistant that businesses use to take appointment bookings over the phone. Phone numbers are captured via caller ID during a live call, and are never texted based on that alone. Right after the assistant confirms your booking, it asks for your real verbal consent — out loud, on the call, every time text confirmations are turned on for that business. The ask always includes all of the following, spoken naturally (your business's real name and the specific appointment/order details fill in the brackets):
"Your appointment at [business name] is confirmed. Would you like ReputeAI, [business name]'s booking assistant, to send a one-time text confirming these details? Message and data rates may apply — reply STOP to opt out, HELP for help. Would you like that confirmation text?"
Only a clear, affirmative answer to that question — spoken by you, on that call — is treated as consent. If you decline, don't answer, or say anything unclear, no text is ever sent. The assistant does not ask twice, and does not assume yes by default. See our consent walkthrough for the full script and three worked examples (yes / no / unclear).
Each booking stores whether verbal consent was given, exactly when it was given, and which version of this script was spoken at the time — yes, no, or not yet asked. A text confirmation is only ever sent for a booking recorded as a real "yes," enforced by the system itself, not left to a person to remember or apply consistently.
That's the only message type this program covers. It's transactional, tied to the one booking you just made — never marketing or promotional, never on a recurring schedule, and never a review request (a business's separate review-request messages, where enabled, go by email only — not under this SMS consent).
Message frequency varies based on your bookings. Message and data rates may apply, depending on your mobile carrier and plan.
Reply STOP to any message at any time to stop receiving further messages from that business — we record this immediately and no further texts are sent. Reply HELP and you'll receive: "ReputeAI booking notifications. For help, contact sunkara4solutions@gmail.com or visit https://www.usereputeai.com/. Msg & data rates may apply. Reply STOP to opt out."
Your phone number is used only to send you the messages described above, tied to your specific booking. We do not sell or share your phone number with third parties for marketing purposes.
Questions about this policy? Contact us at sunkara4solutions@gmail.com.